Return & Refund Policy

Last Updated: August 2026

At Wesdawg (accessible via https://wesdawg.com), we want you to be genuinely happy with what you ordered. Streetwear is personal: a fit, a color, or a fabric can land differently in person than it did on screen, and that is nothing to apologize for.

So returning something is simple. You have 30 days from delivery, we email you a prepaid return label so the shipping costs you nothing, approved refunds are completed within 7 business days of the item arriving back, and there are no fees of any kind: no restocking fee, no processing fee.

By completing a purchase on our website, you agree to the conditions in this Return & Refund Policy. And if you are ever unsure whether something qualifies, email us first at support@wesdawg.com; asking costs nothing and usually saves a trip to the drop-off point.

1. Key Policy Framework and Timelines

2. What This Policy Covers

We accept returns of both defective and non-defective items under the conditions on this page. All returns travel by mail using the prepaid label we provide, and all refunds are issued in US Dollars (USD) to the original payment method. This policy applies to every product sold on our website.

Certain product categories may have specific return conditions noted on the product page. Where product-page terms differ from this general policy, the product-page terms apply.

3. Return Eligibility Criteria

• Time limit: the return request reaches us within 30 days of the delivery date.
• Item condition: the item is unworn, unwashed, and unaltered.
• Packaging and tags: original tags are attached and the original packaging comes back with the item.
• Proof of purchase: your order number or order confirmation email.

Trying a piece on indoors to check the fit is completely fine and keeps you inside every condition above. The conditions exist so the next customer receives an item as new as yours was.

4. How to Start a Return

1. Email us at support@wesdawg.com with your order number and the item you are sending back. You do not need to give a reason, though one helps us decide what to stock next.
2. Within one business day, we email you a prepaid return shipping label, ready to print at home or show at the carrier counter.
3. Pack the item with its tags and original packaging. The original shipping box or any sturdy mailer both work.
4. Hand the package to the carrier named on the label. Tracking is built in, so both of us can watch it travel back.

No printer? Say so in your email and the label arrives in a format the carrier can scan straight from a mobile screen. And please wait for the label rather than shipping on your own: an unlabeled return is harder to match to your order and slows your refund down.

5. Return Address

The prepaid label already carries our return address, so there is nothing to copy over. For your records, returns travel to:

6. Refund Processing and the 7 Business Days Commitment

Once your return arrives, we inspect it within 1–3 business days and email you the outcome either way, so you are never left wondering. Approved refunds go to your original payment method, and customers can expect their refund to be completed within 7 business days from the date we receive the returned item.

After we issue the refund, your bank or card issuer may take a further 2 to 5 business days to post the funds to your account; that final step is set by the issuer. If nothing has appeared 10 business days after our confirmation email, write to us and we will chase it with the payment processor ourselves.

7. No Fees, in Any Form

• No restocking fee: we never deduct one, on any item.
• No processing fee: handling your return costs you nothing.
• No out-of-pocket shipping: the return label is prepaid by us.
• Full purchase price refunded: the amount you paid for the item comes back in full.

When a return happens because of our mistake, a defective, damaged, or incorrect item, the original shipping fee is refunded too. On change-of-mind returns, the original shipping fee is the one amount retained.

8. Damaged, Defective, or Incorrect Items

If something arrives damaged, defective, or simply not what you ordered, email us within 7 days of delivery with your order number and a photograph. Your case moves to the front of the queue, and you choose between a replacement and a full refund, original shipping included. In most cases you will not need to send the item back at all; the photo does the work.

9. Exchanges

The fastest route to a different size or color is to return the original with the prepaid label and place a fresh order, so the new piece ships without waiting on the mail. Prefer a direct exchange? We are glad to arrange one: shipping is free in both directions, and no second shipping charge applies. If the replacement you want goes out of stock in the meantime, we tell you right away and refund the original in full.

10. When Returns Are Not Accepted

• Items returned after the 30-day window has closed
• Items that have been worn, washed, or altered
• Items missing their original tags or packaging
• Items without proof of purchase
• Items marked as final sale or clearance at the time of purchase
• Gift cards
• Free promotional items included with an order
• Items damaged after delivery through use

If your situation falls just outside one of these, write to us anyway. Lines on a page cannot anticipate everything, and a person will look at your case.

11. Summary of the Return Lifecycle

12. Return Questions

Mid-return and unsure of a step? Email us with your order number and we will take it from there.

Thank you for shopping with us, and for wearing it well.