Frequently Asked Questions

The questions we hear most, answered in plain terms. If yours is not here, send it over; a real person reads everything that lands in our inbox.

Quick Answers at a Glance

Orders & Payment

What payment methods do you accept?
PayPal, debit cards, and credit cards (Visa, Mastercard, American Express, Discover), all processed securely through PayPal's gateway. No PayPal account is needed to pay by card. Full details are on our Payment Methods page.

Can I cancel or change my order?
Yes. You have 24 hours, no reason needed, and if the order has not left the shop yet we will still cancel it even after that. Email support@wesdawg.com with your order number as soon as you can. The full process is in our Cancel & Change Order Policy.

Will I be charged sales tax?
Where applicable, yes: it is calculated and shown at checkout before you pay, based on your shipping address.

Shipping & Delivery

Where do you ship?
Everywhere in the United States, apart from P.O. Boxes, APO/FPO addresses, and US territories for now.

How much does shipping cost?
A flat $4.95 per order, whether you buy one tee or a whole rotation.

How long does delivery take?
Orders placed before 5:00 PM EST enter processing the same business day. Processing takes 1–3 business days, delivery 5–7 business days after shipment, so plan on 6–10 business days door to door.

Will I receive tracking?
Yes, the moment your order ships, by email. You can also check status anytime on our Order Tracking page.

Products & Sizing

What does Wesdawg sell?
Men's streetwear, stocked as ready-made inventory and shipped from within the United States: tees, hoodies, pants, and outer layers with relaxed, everyday fits.

How do I pick the right size?
Every item carries its own size guide. If you sit between sizes or just want a second opinion, email support@wesdawg.com with your measurements and the piece you are eyeing, and we will point you to the right one.

Do items restock?
Popular pieces come back when they can, but availability is never guaranteed. If something you wanted is gone, email us and we can check whether it is due to return.

Returns & Refunds

What is your return window?
30 days from delivery, for items that are unworn, unwashed, and unaltered with tags and original packaging. The full conditions are in our Return & Refund Policy.

Who pays for return shipping?
We do, every time. Whatever the reason for the return, we email you a prepaid label, and there is no restocking fee either.

Do I have to explain why I am returning something?
No. A reason helps us decide what to stock next, but you never have to justify a return to us.

How long does a refund take?
Once your return arrives, inspection takes 1–3 business days and we email you the outcome either way. The exact refund timeline from there is spelled out in our Return & Refund Policy.

What if my order arrives damaged or wrong?
Email us within 7 days of delivery with your order number and a photo. Your case jumps the queue, you choose a replacement or a full refund, and in most cases you will not even need to send the item back.

Contact Us

Did not find your answer? Send it over and we will reply within 1–2 business days.

Thank you for shopping with us, and for wearing it well.