Cancel & Change Order Policy

Last Updated: August 2026

At Wesdawg (accessible via https://wesdawg.com), we know plans change, sometimes five minutes after checkout. A size needs a rethink, an address was typed in a hurry, or the order simply is not needed anymore.

This page explains how to cancel or change an order and how much time there is to do it. The short version: you have 24 hours, no reason is required, and even after that window we will still cancel anything that has not left the shop.

By placing an order, you agree to the terms below. If you are ever unsure whether your order can still be changed, email us at support@wesdawg.com right away and we will check before anything ships.

Cancellations and Changes at a Glance

Canceling an Order

You may cancel your order within 24 hours of placing it, for any reason or none. Email us with your order number and the word "Cancel" in the subject line, and we will confirm by reply. Canceled orders are refunded in full, shipping included, to the original payment method.

And here is the part most stores leave out: the 24-hour mark is not a cliff. If your order has not physically left the shop yet, we will still cancel it. The window guarantees your right; the shop floor decides the real limit, and we check it for you.

Changing an Order

Within the same 24-hour window, you can change the shipping address, swap an item, adjust a size or color, or change quantities. Email us your order number and the exact change, and we will confirm once it is applied. If the change affects your total, we refund the difference or send a secure payment request for the balance before anything ships.

After the Order Ships

Once a package is with the carrier, it is out of our hands to modify, but you still have two easy paths. You can refuse the delivery when it arrives, and it comes straight back to us. Or you can accept it and use the prepaid return label under our Return & Refund Policy. Either way, you are refunded in full.

Orders We Cannot Cancel or Change

• Orders that have already been assigned a tracking number and handed to the carrier
• Items marked as final sale, once processing has begun

If your situation falls just outside one of these, write to us anyway. If there is a way to catch the package, we will take it.

Address Corrections

Spot an address mistake? Email us immediately with your order number and the correct address. We fix it free of charge while the order is in the shop. Once the package is moving, we contact the carrier on your behalf and pursue whatever redirect options they offer.

Cancellations We Initiate

Rarely, we have to cancel an order ourselves: an item turns out to be unavailable, a payment cannot be verified, or a clear pricing error slipped through. When that happens, we email you an explanation right away and refund the full amount, shipping included, to your original payment method.

Contact Us

The clock matters on this page, so if you want to cancel or change something, the fastest route is an email with your order number in the subject line.

Thank you for shopping with us, and for wearing it well.